GreenBlue Urban is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us, register for events, download resources or engage with our products and services.
By using this website, you agree to the collection and use of information in accordance with this policy.
GreenBlue Urban Ltd is the data controller responsible for the personal information collected through this website.
For any questions regarding this policy or your personal data, please contact us using the details provided on our Contact page.
Information We Collect
We may collect and process the following information:
Information You Provide
• Name
• Company name
• Job title
• Email address
• Telephone number
• Project information
• Any information submitted through contact forms, resource downloads, event registrations or enquiries
Information Collected Automatically
When you visit our website, we may collect information including:
• IP address
• Browser type and version
• Device information
• Pages visited
• Time spent on pages
• Referral source
• Website usage data collected through analytics tools
How We Use Your Information
We use personal information to:
• Respond to enquiries and requests
• Provide technical support and project assistance
• Deliver requested resources and downloads
• Register attendees for events, webinars and CPD sessions
• Improve our website, products and services
• Monitor website performance and user experience
• Send relevant marketing communications where permitted by law
• Maintain records of customer and prospect interactions
Marketing Communications
Where you have requested information, downloaded resources, attended events or otherwise engaged with GreenBlue Urban, we may contact you regarding relevant products, services, technical guidance, events or industry developments.
You can unsubscribe from marketing communications at any time by using the unsubscribe link included in our emails or by contacting us directly.
Lawful Basis for Processing
We process personal data on one or more of the following legal grounds:
• Consent
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
Sharing Information
We do not sell personal information.
We may share information with trusted third-party service providers who help us operate our business and website, including:
• Website hosting providers
• Customer relationship management (CRM) platforms
• Marketing and email communication platforms
• Analytics providers
• Event and webinar platforms
These providers are required to protect personal information and only process it on our behalf.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations and maintain business records.
When information is no longer required, it will be securely deleted or anonymised.
Data Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
While we strive to protect personal information, no method of internet transmission or electronic storage can be guaranteed as completely secure.
Your Rights
Under UK data protection legislation, you have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Restrict or object to certain processing activities
• Withdraw consent where processing relies on consent
• Request transfer of your data where applicable
Requests may be submitted using the contact details provided on our Contact page.
Third-Party Websites
This website may contain links to external websites. GreenBlue Urban is not responsible for the privacy practices or content of third-party websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
Contact
If you have questions regarding this Privacy Policy or how your personal information is handled, please contact GreenBlue Urban using the details provided on our Contact page.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your personal information has been handled improperly.
